Legal Information

1. Legal Notice

In accordance with Article 10 of Spanish Act 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying details of the owner of this website are provided:

1.1. Identifying details

1.2. Purpose of the website

The purpose of this website is to provide information about the products, services and business activity of Textil Villa de Pego, S.L. The content published is for information purposes only and does not constitute a binding contractual offer unless expressly stated otherwise.

1.3. Terms of use

Accessing and using this website confers the status of user and implies acceptance of these terms. Users undertake to use the website, its content and its services in accordance with the law, accepted standards of conduct and public order. The following is prohibited:

• Using the website for unlawful purposes or for purposes contrary to these terms.
• Reproducing, distributing or publicly communicating the content without authorisation.
• Introducing computer viruses or any other harmful code.
• Attempting to access restricted areas of the computer systems.
• Impersonating another user.
• Collecting other users' personal data for advertising purposes.

1.4. Intellectual and industrial property

All content on this website — texts, images, photographs, graphics, logos, trade marks, trade names, designs, source code and other elements — is the property of Textil Villa de Pego, S.L. or of its respective owners and is protected by Spanish and international intellectual and industrial property law. The reproduction, distribution, public communication and transformation of such content without express written authorisation is expressly prohibited.

1.5. Limitation of liability

Textil Villa de Pego, S.L. does not guarantee the permanent availability of the website or that its content is free of errors. Technical product specifications may change without prior notice; for exact specifications, please consult our sales department. The company shall not be liable for damage arising from:

• Interruptions, failures or defects in communications.
• Computer viruses or harmful elements introduced by third parties.
• Improper use of the website by users.
• The content and services of websites linked from this page.

1.6. Applicable law and jurisdiction

The relationship between the user and Textil Villa de Pego, S.L. shall be governed by Spanish law. Any dispute shall be settled by the courts of the consumer user's place of residence in accordance with the legislation in force. Where the user is not a consumer, both parties submit to the courts of Denia (Alicante).

2. Privacy Policy

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Act 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we inform you about how your personal data is processed.

2.1. Data controller

2.2. Purposes of the processing

The personal data collected through this website is processed for the following purposes:

• Handling enquiries: to manage and respond to requests received through the contact forms on the website.
• Business management: to carry out the administrative, accounting and tax management of the services requested.
• Commercial communications: to send information about the products and services of Textil Villa de Pego, S.L., only with the prior consent of the data subject.

2.3. Legal basis for the processing

• Article 6(1)(a) GDPR — Consent: for sending commercial communications.
• Article 6(1)(b) GDPR — Performance of a contract: for the provision of the services requested.
• Article 6(1)(c) GDPR — Legal obligation: for compliance with tax and commercial obligations.
• Article 6(1)(f) GDPR — Legitimate interest: for business management arising from pre-existing relationships.

2.4. Categories of data

The personal data we process includes: identifying data (first name, surname, company), contact data (postal address, email, telephone) and commercial information (products of interest, enquiry history).

2.5. Retention period

Data will be retained for as long as the business relationship continues and, once it has ended, for the periods legally established in order to address the liabilities arising from the processing:

• Tax data: 4 years (Spanish General Tax Act).
• Commercial data: 6 years (Spanish Commercial Code).
• Consent records: until consent is withdrawn.

2.6. Recipients of the data

Data will not be disclosed to third parties except where required by law. Specifically, data may be disclosed to:

• Public authorities, in compliance with legal obligations.
• Banks, for the processing of payments.
• Service providers acting as data processors, with whom the corresponding data processing agreement has been signed.

No international transfers of data outside the European Economic Area are carried out.

2.7. Automated decision-making

No automated decisions are taken and no profiling is carried out on the basis of the personal data collected through this website.

2.8. Data subject rights

Data subjects may exercise the following rights recognised by the GDPR and the LOPDGDD:

• Access: to obtain confirmation as to whether their data is being processed and to access it.
• Rectification: to request the correction of inaccurate or incomplete data.
• Erasure: to request the deletion of the data when it is no longer necessary.
• Restriction: to request the restriction of the processing in certain circumstances.
• Portability: to receive the data in a structured, commonly used format.
• Objection: to object to the processing of their data in certain circumstances.
• Withdrawal of consent: to withdraw consent at any time, without affecting the lawfulness of the processing carried out beforehand.

To exercise any of these rights, please write to info@textilvpego.com, enclosing a copy of your national identity card or an equivalent identity document. Your request will be answered within a maximum period of one month.

2.9. Right to lodge a complaint with a supervisory authority

If you consider that the processing of your data does not comply with the legislation in force, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), the supervisory authority for Textil Villa de Pego, S.L. as a company established in Spain: www.aepd.es, C/ Jorge Juan 6, 28001 Madrid. Under Article 77 GDPR you may also lodge your complaint with the supervisory authority of the country in which you reside or work, or in which the alleged infringement took place.

2.10. Data security

Textil Villa de Pego, S.L. has adopted the technical and organisational measures necessary to guarantee the security and integrity of personal data and to prevent its alteration, loss, unauthorised processing or unauthorised access, in line with the state of the art and the nature of the data stored.

3. Cookie Policy

In accordance with Article 22(2) of the Spanish LSSI-CE and with the guidance on the use of cookies issued by the Spanish Data Protection Agency (AEPD), we inform you about the cookies used on this website.

3.1. What cookies are

A cookie is a small text file that a website stores in the user's browser when it is visited. Cookies allow the website to remember information about the visit, such as the preferred language and other options, making the next visit easier and the site more useful.

3.2. Cookies used on this website

This website currently uses the following categories of cookies:

Strictly necessary cookies (essential)

These are necessary for the basic operation of the website. They do not require consent.

Analytics cookies (optional)

We use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland. GA4 uses cookies to help us analyse how users interact with our website. The information generated is transmitted to Google servers with the IP address anonymised. These cookies are only installed if you give your express consent.

Legal basis: user consent (Art. 6(1)(a) GDPR; Art. 22(2) LSSI-CE). More information: Google Privacy Policy

Advertising / tracking cookies (optional)

We use the Meta Pixel (formerly the Facebook Pixel), a service provided by Meta Platforms Ireland Limited, with registered office at Merrion Road, Dublin 4, Ireland. The Meta Pixel allows us to measure the effectiveness of our advertising campaigns on Facebook and Instagram, track conversions and build custom audiences. These cookies are only installed if you give your express consent.

Legal basis: user consent (Art. 6(1)(a) GDPR; Art. 22(2) LSSI-CE). International transfers are covered by the EU-US Data Privacy Framework. More information: Meta Privacy Policy

3.3. How to manage cookies

You can configure your cookie preferences at any time through the cookie banner shown on your first visit to the site. You can also manage cookies directly from your browser settings:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Please note that disabling strictly necessary cookies may affect the correct operation of the website.

3.4. Updates to this policy

This cookie policy will be updated whenever new cookies are added to the website. We recommend that you review it periodically. If significant changes are made, you will be informed through the cookie banner.

4. Integrated Quality Policy

In line with the commitment of Textil Villa de Pego, S.L. to continuous improvement and with the requirements of the ISO 9001:2015 standard.

4.1. Management commitment

The management of Textil Villa de Pego, S.L. establishes its Quality Policy as the frame of reference for the management and continuous improvement of all the organisation's processes. This commitment takes shape in the following guidelines:

4.2. Quality guidelines

• Customer satisfaction: to ensure the continuous improvement of the service provided, meeting the requirements of our customers and other interested parties.
• Continuous improvement: to establish a frame of reference for setting and reviewing quality objectives, promoting the effectiveness of the Quality Management System.
• Customer loyalty: to achieve a high degree of loyalty among interested parties by demonstrating continuous improvement.
• Regulatory compliance: to comply with all the legal and regulatory requirements applicable to our activity.
• Training: to raise the level of training of all staff in order to improve personal satisfaction, the working environment and the quality of the service.
• Prevention: to use risk assessment methodologies in our processes in order to prevent deviations and non-conformities.

4.3. Scope

This policy applies to the design and manufacture of agrotextiles, geotextiles and mesh bags that constitute the main activity of Textil Villa de Pego, S.L.

4.4. Communication

This policy is communicated and understood within the organisation and is made available to all interested parties, both internal and external, through this website and the company's internal channels.

4.5. Full document

You can consult the full Integrated Management Policy document as a PDF (document in Spanish): Download the Integrated Management Policy (PDF, 115 KB)

Quality policy approval date: April 2023